State Farm® Insurance Agent Joel Shaw

"Run, don’t walk. If you have a homeowners claim they will get you with a rep that will ghost your calls by sending you to voicemail and never returning your calls. Have filed a complaint with the Kentucky department of insurance. Going to BBB next, then a lawyer if nothing is resolved."

"I had to switch insurance providers because I needed a better rate. I'm glad I went with State Farm. The lady at the front desk was very professional, knowledgeable, and friendly. Switching insurance to them was extremely straightforward and easy."

"The patience and kindness that is shown every time I call is so refreshing. There has never been a time when my problems weren’t solved or my questions went unanswered . Very professional, but with a very strong hometown connection."

"Samantha is great! Very knowledgeable."

"I've been with this company for 30 years and they take care of me when needed. The staff and agent are amazing and they know me by my first name"

"The staff has been amazing to work with. Samantha was very helpful and friendly with answering any questions and concerns."

"They have been very easy to work with and have gone above and beyond for my properties when I had damage. I would recommend them to everyone."

"Samantha Dickey has always answered my questions and been there for me when I needed her!"

"Awesome! Samantha should have her own State Farm office. She is spectacular!!"

"I have been a costumer a few years now and very pleased I made the switch. With affordable insurance and friendly and knowledgeable staff, I know I’m taken care of."

"Samantha Dickey always does her best to provide great insurance service (either by making the process easy or answering/researching my questions)! She was very knowledgeable with helping me choose the right life insurance for my son. Everyone that I have encountered at the agency was very helpful and friendly. Highly recommend Samantha and the agency to everyone I know!"

"Joel Shaw and especially Hannah has been wonderful to work with and very knowledgeable. Love that I get to talk to a live person. Thank you!!!!!"

"Hannah is always friendly and helpful when needing any quotes. Best service around by far! Highly recommend!"

"I am a Realtor that works outside the area. I had a client moving into the area and wanted help finding an insurance agency. I contacted Cindy Beheler at the local State Farm agency. She was INCREDIBLE! She was prompt and extremely professional! She even followed up with me ensure I had everything I needed for my client! Definitely will send clients that way because of Cindy!"

"Easy to pay my bill over the phone. Very friendly staff. Could not have gone better."

"Great staff,clean office"

"Had my windshield replaced…called the insurance office one day and the next day it was replaced. Did a great job!"

"Always helpful, and great customer service!"

"State Farm’s office has a nice group of Ladies! Very helpful."

"On the phone the lady was professional and friendly. She helped me pay for insurance on my car. I enjoyed the process minus having to pay. Haha. Excellent service!"

"Short and sweet, they take care of business in a efficient manner with professional approach"

"Great insurance agent"

"Mostly the same folks working in this office and taking great care of all my insurance needs for over twenty years. Outstanding!"

"Very nice people that work there they are always smiling and very nice on the phone too"

"They have taken care of my family for 20+ yrs👍"